Privacy Policy

Creative Aspects

Website: https://creativeaspects.ca
Effective date: October 13, 2026
Last updated: October 13, 2026

1. Introduction

Creative Aspects (“Creative Aspects,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information we collect, use, store, and disclose in connection with our website, marketing services, and business operations.

We provide social media marketing, paid advertising, email and SMS marketing, search engine optimization (SEO), website design, lead generation, content creation, video production, marketing strategy and consulting, and influencer marketing services.

This Privacy Policy explains how we handle personal information relating to website visitors, prospective customers, existing clients, their customers, and other individuals who interact with our business.

By using our website or interacting with our services, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is required by applicable law, we will seek that consent separately. Using our website does not, by itself, constitute consent to every type of data collection or use described in this policy.

2. Personal Information We Collect

Depending on how you interact with Creative Aspects, we may collect the following categories of personal information.

A. Information you provide directly

This may include:

Names and email addresses.
Telephone numbers and other contact details.
Information submitted through website contact forms or inquiries.
Business details and information relevant to marketing projects.
Communications you send to us and information you provide during consultations.
Photos, videos, testimonials, and other content you provide or authorize us to use.
Information necessary to establish and maintain client relationships.

B. Client and customer information

When providing marketing services, we may receive or access personal information on behalf of our clients, including:

Customer names and contact details.
Customer lists and lead information supplied by clients.
Social media profile information and publicly available engagement information.
Information relating to advertising campaigns, marketing performance, and customer interactions.
Information held within client-managed advertising, social media, website, CRM, or email marketing accounts.

The personal information involved will depend on the services requested and the permissions granted to us by the client.

C. Technical and website information

When you visit our website, certain information may be collected through website technologies and tracking tools, including:

IP addresses.
Browser type and device information.
Operating system and general technical identifiers.
Pages viewed, referring websites, and interactions with website content.
Website usage data and information about how visitors navigate our website.
Cookie identifiers and similar tracking information, where applicable.

The specific information collected depends on the website technologies and settings in use.

D. Billing and payment information

Although Creative Aspects does not currently accept payments directly through its website, we may handle billing or payment-related information when managing client relationships or conducting business through other channels.

The information collected will depend on the payment and invoicing arrangements used. We do not claim to process or store payment card details directly unless this is confirmed to be part of our actual practices.

E. Sensitive or highly personal information

We may encounter sensitive or highly personal information in materials supplied by clients, campaign submissions, photographs, videos, testimonials, or other content.

We do not seek to collect sensitive personal information unnecessarily. Where such information is involved, we will handle it only for appropriate purposes and with the consent, authority, or other lawful basis required by applicable law.

Please do not submit sensitive personal information through our website or marketing channels unless it is necessary for the relevant service and appropriate arrangements have been made.

3. How We Use Personal Information

Creative Aspects may use personal information for the following purposes, where permitted by applicable law:

Responding to inquiries and communicating with prospective or existing clients.
Providing marketing, advertising, consulting, design, content production, and related services.
Managing client projects, authorized accounts, campaigns, and deliverables.
Developing and optimizing advertising and lead-generation campaigns.
Managing customer lists and contact information supplied by clients for authorized marketing activities.
Measuring campaign performance and analyzing website usage.
Improving our website, services, and marketing materials.
Sending promotional emails to individuals where we have the required consent or other lawful permission.
Managing business administration, records, billing, and client communications.
Protecting our business, website, clients, and users against fraud, misuse, and unauthorized access.
Meeting applicable legal, regulatory, and contractual obligations.

We will not use personal information for purposes that are incompatible with the purposes for which it was collected unless we obtain the required consent or otherwise have a lawful basis to do so.

4. Marketing Communications

Creative Aspects may send promotional emails about our services, company updates, offers, or other marketing-related information.

We will obtain consent or rely on another legally permitted basis where applicable law allows it. In Canada, commercial electronic messages are generally subject to Canada's Anti-Spam Legislation (CASL).

You may opt out of promotional emails at any time by using the unsubscribe link included in the message or by contacting us directly.

We will process unsubscribe requests within the time required by applicable law.

Opting out of promotional emails will not prevent us from sending non-promotional communications that are necessary for an existing business relationship, a requested service, or another lawful purpose.

We will not assume that a person has agreed to receive promotional communications merely because their contact details appear on a website or customer list.

5. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies. Depending on the technologies configured, these may include cookies, pixels, tags, scripts, and similar tools.

These technologies may be used to:

Support website functionality.
Understand website traffic and visitor interactions.
Evaluate website performance.
Measure the effectiveness of advertising campaigns.
Support advertising attribution, audience measurement, or targeted advertising, where applicable.

The precise technologies, providers, purposes, and information collected depend on the tools installed on our website and the settings selected.

Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies. You may be able to manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect some website functionality.

Note: The specific analytics providers, advertising pixels, cookie categories, retention periods, and consent tools used by Creative Aspects should be identified and disclosed accurately.

6. Disclosure of Personal Information

Creative Aspects does not claim that it never shares personal information with third parties. The third-party services and arrangements used by our business have not yet been fully identified for this policy.

Depending on our actual operations and applicable law, personal information may be disclosed to or processed by:

Website hosting and website service providers.
Email marketing and communications providers.
Analytics and advertising platforms.
Customer relationship management (CRM) and lead management providers.
Cloud storage and other technology providers.
Payment or invoicing providers, where applicable.
Contractors or service providers authorized to support our operations.
Clients, where disclosure is necessary to provide the agreed marketing services.
Government authorities, regulators, courts, or other parties when disclosure is legally required or otherwise permitted.

We will disclose only the information reasonably necessary for the relevant purpose and will use appropriate contractual, organizational, or technical measures where required.

We do not sell personal information as a stated business practice in this policy. Before publication, Creative Aspects should confirm whether any advertising pixels, audience-matching tools, or other data-sharing arrangements could be treated as a “sale” or “sharing” under applicable privacy laws.

7. Client Accounts and Customer Data

Creative Aspects may receive authorized access to client social media accounts, advertising accounts, email marketing platforms, websites, customer databases, and other digital systems.

When accessing these systems, we may encounter personal information belonging to the client or the client's customers.

We will handle that information in connection with the services authorized by the client, subject to applicable law and our contractual arrangements.

Clients are responsible for ensuring that they have the necessary rights, permissions, notices, and consents to provide personal information to Creative Aspects for marketing activities.

Where we process personal information on a client's behalf, the respective responsibilities of Creative Aspects and the client may depend on the nature of the service, the applicable law, and the terms of the client agreement.

We will not knowingly use client account access to collect, disclose, or use personal information outside the scope of the authorized services, except where otherwise permitted or required by law.

Clients should promptly notify us when access permissions change or are no longer required.

8. Data Retention

Creative Aspects retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, subject to applicable legal, contractual, accounting, and operational requirements.

Retention periods may vary depending on the type of information, the purpose of collection, the duration of a client relationship, and applicable legal obligations.

When personal information is no longer required, we will take appropriate steps to delete, destroy, or de-identify it, subject to applicable law and any necessary retention requirements.

Specific retention periods for website analytics, marketing contact lists, client records, customer lists, and project files have not yet been established in this policy. These should be confirmed and documented based on our actual practices.

9. Data Security

Creative Aspects recognizes the importance of protecting personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.

We will take reasonable safeguards appropriate to the sensitivity of the information and the circumstances in which it is handled, as required by applicable law.

Depending on our operations, safeguards may include access restrictions, account permissions, secure data handling procedures, and appropriate technical and organizational measures.

No method of electronic storage or transmission can be guaranteed to be completely secure. However, we will address personal information responsibly and take appropriate steps to meet our legal obligations if a privacy incident occurs.

The specific security measures currently implemented by Creative Aspects should be verified before this policy is published.

10. International Data Transfers

Creative Aspects serves customers in multiple countries and may work with clients, service providers, or technology platforms located in different jurisdictions.

As a result, personal information may be processed or stored outside the country where it was originally collected, depending on the service providers and systems involved.

Privacy laws in those jurisdictions may differ from the laws applicable where you live. Where required by law, we will implement appropriate measures to support lawful international transfers and protect personal information.

The countries in which our service providers store or process information have not yet been confirmed for this policy. We will update this section if necessary once those arrangements have been reviewed.

11. Your Privacy Rights

Depending on your location and the privacy laws that apply, you may have rights concerning your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent where processing is based on consent, subject to legal or contractual restrictions.
Request deletion of personal information where applicable law provides that right.
Object to or request restrictions on certain processing activities where applicable.
Opt out of promotional communications.
Request information about certain disclosures or processing activities.
Lodge a complaint with the relevant privacy regulator.

Certain rights may be subject to legal exceptions, identity verification, or other requirements.

To make a privacy request, please contact us using the contact details provided at the end of this policy. We may need to verify your identity before responding.

If Creative Aspects processes your information on behalf of one of its clients, we may direct your request to the relevant client or assist the client in responding, as appropriate under applicable law.

12. Children's Privacy

Our services are intended primarily for businesses and general audiences, and this policy is not intended to encourage children to submit personal information unnecessarily.

We do not knowingly seek to collect children's personal information without the necessary authority or consent required by applicable law.

If you believe a child has provided personal information to Creative Aspects inappropriately, please contact us so that we can assess the circumstances and take appropriate action.

13. Third-Party Websites and Platforms

Our website, advertisements, and marketing materials may contain links to third-party websites, social media platforms, or online services.

Those third parties may have their own privacy policies, cookie practices, and terms of service. Creative Aspects does not control the privacy practices of independent third-party services.

We encourage you to review the applicable privacy policies before submitting personal information to those services.

14. Changes to This Privacy Policy

Creative Aspects may update this Privacy Policy from time to time to reflect changes in our business operations, services, technologies, or legal obligations.

When changes are made, we will update the “Last updated” date at the beginning of this policy. Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage visitors and clients to review this policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy request, or would like to raise a concern about how personal information is handled, please contact Creative Aspects.

Business name: Creative Aspects
Website: https://creativeaspects.ca
Privacy contact email: